Privacy Policy.

This Privacy Policy explains how Trusler Legal PLLC, a professional limited liability company formed in Texas (“the firm,” “we,” “us,” “our”), handles information collected through betterdivorceaustin.com (the “Website”). Better Divorce Austin is the firm’s consumer-facing brand; Trusler Legal PLLC is the law firm behind it.

By using the Website you agree to this Policy. If you disagree with any part of it, please do not use the Website.

Using this site does not make you a client.

Reading this Website, filling out a form, requesting a consultation, or sending us a message does not create an attorney–client relationship. That relationship begins only when the firm and you sign a written engagement agreement. Until then, information you send us is not protected by attorney–client privilege, and the firm may already represent someone adverse to you.

Because of that, please do not send confidential details about your situation through this Website or by email before we have agreed in writing to represent you. Send us enough to know whether we can help, and no more. Once you are a client, the engagement agreement and the firm’s duties of confidentiality govern how your information is handled, and those duties are broader than this Policy.

What we collect.

The firm collects only what you choose to give us, plus limited technical data your browser sends:

• Name — when you submit a form, request a consultation, or contact the firm.
• Email address — to reply to you and to send information you have asked for.
• Phone number, including mobile number — to reach you about your inquiry and, if you have opted in, to send text messages. See Text messaging below.
• What you tell us about your situation — whatever you write in a message or intake field. Keep it general until you are a client.
• IP address, browser type, device type, pages visited, and referring page — sent automatically by your browser and used for security and, where you have consented, analytics.

The Website does not take payments and does not ask for payment card or bank details. It does not ask for a Social Security number, driver’s license number, or date of birth. If you become a client, the firm collects what the representation requires through channels other than this Website.

How we use it.

• To respond to your inquiry and schedule and conduct consultations.
• To provide legal services once you have engaged the firm.
• To send you information, documents, or reminders you have requested or consented to receive.
• To run a conflict-of-interest check before the firm can consider representing you.
• To keep the Website secure, working, and free of abuse.
• To understand how the Website is used, in aggregate, where you have consented to analytics.
• To meet the firm’s legal, ethical, and professional-responsibility obligations.

We do not use the information you submit through this Website to serve you targeted advertising on other websites or platforms.

Text messaging (SMS) and mobile information.

The firm may send text messages to people who have given us a mobile phone number and affirmatively opted in to receive them — for example, appointment reminders, scheduling coordination, and replies to inquiries you start.

Mobile phone numbers, SMS opt-in data, and messaging consent are not sold, rented, leased, or shared with any third parties or affiliates for marketing, promotional, or lead-generation purposes. We do not disclose this information to third parties for their own use. We share it only with the messaging service providers that transmit messages on the firm’s behalf, only to deliver the messages you consented to receive, and those providers are contractually prohibited from using it for any other purpose.

Consenting to text messages is not a condition of hiring the firm or of receiving any legal service. Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out at any time, or HELP for assistance. Opting out of text messages does not affect your relationship with the firm or your ability to reach us by phone or email.

Text messages are not a secure or confidential channel, and they are not a way to reach the firm about anything urgent or time-sensitive. Do not use text messages for emergencies or court deadlines.

Who we share it with.

We do not sell your personal information, and we do not share it with third parties for their own marketing or lead-generation purposes. The firm does not trade, rent, or exchange contact information with other firms, marketers, or lead brokers.

We do share limited information with the service providers that make the Website and the firm’s practice work. They act on the firm’s instructions, may use the information only to provide their service to us, and are not permitted to use it for their own purposes:

• Scheduling — consultation booking on the Website is handled by an embedded third-party scheduling service (Acuity Scheduling), which receives the name, email, phone number, and any notes you enter into the booking form.
• Analytics — where you consent, Google Analytics receives Website usage data. You can opt out of Google Analytics across all sites using Google’s browser add-on.
• Hosting and security — the Website is served through a hosting and content-delivery provider that processes request data, including IP addresses, to deliver pages and block abuse.
• Email and messaging — the providers that carry the firm’s email and, for those who have opted in, its text messages.

We may also disclose information where the law requires it — in response to a valid subpoena, court order, or other lawful demand — or where disclosure is necessary to protect someone’s safety or the firm’s legal rights. Where the firm’s duty of confidentiality to a client applies, that duty governs and the firm will resist disclosure to the extent the rules of professional conduct require.

Cookies and similar technologies.

A cookie is a small piece of data a website stores on your device through your browser. This Website uses cookies to keep the site working and secure, to remember your preferences, including your cookie choices, and, where you consent, to measure Website traffic in aggregate.

Cookies that are strictly necessary for the Website to function cannot be turned off. Analytics cookies are optional and are not set unless you consent. You can also change your browser settings to refuse cookies, though some parts of the Website may then not work properly.

How long we keep it.

We keep inquiry and consultation information for as long as needed to respond to you, to run conflict checks, and to meet the firm’s record-keeping and professional-responsibility obligations, then dispose of it securely. Client files are retained under the firm’s file-retention practices and the Texas rules governing lawyers, which in some cases require holding records for years after a matter closes. Aggregate analytics data that no longer identifies you may be kept indefinitely.

How we protect it.

The Website is served over encrypted connections (HTTPS), and the firm uses access controls, multi-factor authentication, and vendor agreements intended to protect the information it holds. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security. Email and text message are not secure channels — for anything sensitive, ask us for a secure way to send it.

Your privacy rights.

Texas residents.

Under the Texas Data Privacy and Security Act, Texas Business & Commerce Code Chapter 541, Texas residents may ask us to:

• Confirm whether we are processing their personal data, and access that data.
• Correct inaccuracies in their personal data.
• Delete personal data they provided or that we obtained about them.
• Provide a portable copy of data they provided to us, where technically feasible.
• Opt out of the sale of personal data, of targeted advertising, and of profiling used to make significant automated decisions. The firm does not sell personal data, does not conduct targeted advertising, and does not profile people for automated decision-making, so there is nothing to opt out of in these respects.

If we deny a request, you may appeal that decision by replying to our response or writing to the contact below with the word “Appeal.” We will respond in writing within 60 days with our decision and the reasons for it. If we deny the appeal, you may complain to the Texas Attorney General at texasattorneygeneral.gov.

Nevada residents.

Under Nevada Revised Statutes Chapter 603A, Nevada residents may submit a verified request directing us not to sell their covered information. The firm does not sell personal information.

Residents of other states.

Several other states give residents comparable rights to access, correct, delete, or port their personal data, and to opt out of sales and targeted advertising. If you live in one of those states and want to exercise a right, contact us and we will honor it to the extent the law requires.

How to exercise your rights.

Email hello@betterdivorceaustin.com or call (512) 481-0330 and tell us what you want us to do. You may also write to Trusler Legal PLLC, 3701 Bee Caves Rd #102, Austin, TX 78746.

We will verify your identity before acting on a request, and may ask for information to do that. We respond within 45 days and will tell you if we need a permitted extension. There is no charge for a reasonable request. An authorized agent may submit a request on your behalf with proof of authority.

Some rights have limits. Where information is part of a client file or is subject to the firm’s confidentiality, conflict-checking, or record-retention obligations, we may not be able to delete it, and we will tell you why.

Children’s privacy.

This Website is intended for adults and does not offer services to children. We do not knowingly collect personal information from anyone under 18. If we learn that a person under 18 has sent us personal information, we will use it only to respond that they cannot use the Website, and then delete it. Family law matters routinely involve children, and information a parent or guardian gives us about their own child is handled as part of that adult’s matter.

Other websites.

This Website links to sites the firm does not operate, including the Texas statutes, bar organizations, and social platforms. We provide those links for reference. We do not control those sites and are not responsible for their content or their privacy practices. A link is not an endorsement. Read their policies before giving them information.

Do Not Track and opt-out signals.

Do Not Track (“DNT”) is a browser setting that asks websites not to track you. There is still no common standard for how sites should respond to it, and this Website does not respond to DNT headers. Because the firm does not sell personal data and does not conduct targeted advertising, there is no cross-site tracking here to opt out of. Optional analytics remain off unless you consent, and you can withdraw that consent at any time through the Website’s cookie settings.

Changes to this policy.

We may amend this Policy. When we do, we will post the updated Policy on this page and change the “last updated” date below. Material changes will be described so you can see what moved. Continuing to use the Website after an update means you accept the revised Policy.

Questions.

Email hello@betterdivorceaustin.com, call (512) 481-0330, or write to Trusler Legal PLLC, 3701 Bee Caves Rd #102, Austin, TX 78746. A real person at the firm reads it.